SHIPPING & RETURNS

SHIPPING POLICY

Welcome to LoveTay Candles' Shipping Policy! Here, we aim to provide you with clear and concise information about our shipping methods, packaging, and associated costs. Our commitment to transparency and customer satisfaction guides our shipping policies, ensuring a smooth experience for you.
We strive to use sustainable packaging materials and efficient shipping methods to minimize our environmental impact. By choosing LoveTay Candles, you're not only supporting a local business but also contributing to a greener planet.
If you have any specific shipping requirements or inquiries, feel free to reach out to our friendly team. Your satisfaction is our priority!

RETURN & EXCHANGE POLICY

At LoveTay Candles, we want you to be completely satisfied with your purchase. Our Return & Exchange Policy is designed to provide you with peace of mind, knowing that you can easily initiate returns or exchanges if needed.
We stand behind the quality of our products, and if for any reason you are dissatisfied, we'll work with you to find a solution that meets your needs. Whether it's a refund or an exchange for another product, our goal is to ensure your satisfaction.
We understand the importance of clarity when it comes to return and exchange processes. Therefore, we have streamlined our policy to make it as straightforward as possible. If you have any questions or require assistance, our dedicated team is here to help you through the process.